|Part II  Major Activities of the Commission |   037

Chapter 1 Improvement of Laws, Regulations, Policies and Practices   039
   Section 1. Overview   039
   Section 2. Major Activities   041

Chapter 2 Human Rights Counseling and Complaint Processing   053
   Section 1. Overview   053
   Section 2. Major Activities   054

Chapter 3 Investigations and Remedies: Civil Rights Violations   057
   Section 1. Overview   057
   Section 2. Major Activities   058

Chapter 4 Investigations and Remedies: Discriminatory Acts   077
Section 1. Overview   077
Section 2. Major Activities   079

Chapter 5 Human Rights Education   099
   Section 1. Overview   099
   Section 2. Major Activities   100

Chapter 6 Cooperation with Human Rights Organizations and Public Relations Issues 109
   Section 1. Overview   109
   Section 2. Major Activities   110
 
Chapter 7 Activities of Regional Human Rights Offices   125
   Section 1. Busan Human Rights Office   125
   Section 2. Gwangju Human Rights Office   127
   Section 3. Daegu Human Rights Office   130

|Part III  Special Projects |   133
 
Chapter 1 North Korean Human Rights   135
   1. Backgrounds   135
   2. Policy Recommendations and Opinions   135
   3. Major Activities and Evaluation   136

Chapter 2 National Report on Persons with Mental Disabilities   139
   1. Major Findings   139
   2. Publication   142
   3. Future Challenges   143
  
|Appendix|   145

1. Commissioners & Senior Executive Officers   147
2. Organization   153
3. Budget   155 

|List of Tables| 
 
[Table 2-2-1] Number of Complaints, Counseling Cases, and Inquiries and Civil Applications by Year   054
 [Table 2-2-2]  Counseling Cases by Year   055
 [Table 2-2-3]  Complaints by Year   055
 [Table 2-2-4]  Status of Complaint Resolution by Channel and Year   056
 [Table 2-3-1]  Complaints on Civil Rights Violations by Type of Resolution   059
 [Table 2-4-1]  Complaints on Discrimination by Reason   079
 [Table 2-5-1]  Record of Human Rights Education Conducted in 2009   106
 [Table 2-7-1] Complaints, Counseling, and Inquiries and Civil Applications Accepted by the Busan Human Rights Office   125
 [Table 2-7-2] Complaints, Counseling, and Inquiries and Civil Applications Accepted by the Gwangju Human Rights Office   128
 [Table 2-7-3] Complaints, Counseling, and Inquiries and Civil Applications Accepted by the Daegu Human Rights Office   130