<Table of Contents>

Part I Introduction|011

Part II Major Activities of the Commission |031

Chapter 1 Improvement of Laws, Regulations, Policies and Practices 033

Section 1. Overview 033

Section 2. Major Activities 034

Section 3. Evaluation 063

Chapter 2 Human Rights Counseling and Complaint Processing067

Section 1. Overview 067

Section 2. Major Activities 068

Section 3. Evaluation 072

Chapter 3 Investigations and Remedies: Civil Rights Violations075

Section 1. Overview 075

Section 2. Major Activities 076

Section 3. Evaluation 088

Chapter 4 Investigations and Remedies: Discriminatory Acts091

Section 1. Overview 091

Section 2. Major Activities 093

 Section 3. Evaluation 114

 Chapter 5 Human Rights Education117

Section 1. Overview 117

Section 2. Major Activities 118

Section 3. Evaluation 128

Chapter 6. Cooperation with Human Rights Organizations and Public Relations Issues131

Section 1. Overview 131

Section 2. Major Activities 132

Section 3. Evaluation 142

Chapter 7 Promotion of North Korean Human Rights145

1. Background and Aim 145

2. Major Activities 146

3. Evaluation 151

Chapter 8 Activities of Regional Human Rights Offices153

Section 1. Busan Human Rights Office 153

Section 2. Gwangju Human Rights Office 155

Section 3. Daegu Human Rights Office 158

|Appendix|161

1. Commissioners & Senior Executive Officers

2. Organization

3. Budget

|List of Tables|

[Table 2-1-1] Researches on Human Rights Conditions 061

[Table 2-1-2] Discussion Sessions and Meetings 062

[Table 2-2-1] Numbers of Complaints, Counseling Cases, Civil Applications/Inquiries by Year 069

[Table 2-2-2] Counseling Cases by Year 069

[Table 2-2-3] Complaints by Year070

[Table 2-3-1] Complaints on Civil Rights Violations Filed against Institutions076

[Table 2-3-2] Complaints on Civil Rights Violations by Type of Resolution077

[Table 2-3-3] Complaints on Civil Rights Violations Received and Handled by Institution 078

[Table 2-4-1] Complaints on Discrimination Received by Category093

[Table 2-4-2] Complaints on Discrimination by Type of Resolution094

[Table 2-5-1] Record of Human Rights Education Conducted in 2010 120

[Table 2-5-2] Record of Human Rights Education Courses Conducted in 2010

[Table 2-5-3] Distribution of Cultural Contents on Human Rights126

[Table2-7-1] Complaints, Counseling Cases, Inquiries and Civil Applications Accepted by the Busan Human Rights Office by Year 153

[Table 2-7-2] Complaints, Counseling Cases, Inquiries and Civil Applications Accepted by the Gwangju Human Rights Office by Year 156

[Table 2-7-3] Complaints, Counseling Cases, Inquiries and Civil Applications Accepted by the Daegu Human Rights Office by Year 169